OUR SERVICES

Multi-category retail and wholesale trading, a quick-commerce vertical built on owned technology, and an own-brand packaged-goods portfolio.

WHAT
WE DO
BUSINESS
ACTIVITIES

Under our Udyam (MSME) registration, we span National Industry Classification codes covering retail trading, wholesale and select manufacturing.

Groceries & Food

Cereals, pulses, tea, coffee, spices, flour and packaged staples — sold in retail and small-bulk packs.

Apparel

Readymade garments, hosiery and clothing accessories for men, women and children.

Footwear & Leather

Branded and unbranded footwear, leather goods and travel accessories.

Household Goods

Furniture, utensils, crockery, appliances including gas stoves and refrigerators.

Wholesale Trading

Non-specialised wholesale supply to local kirana and institutional buyers.

Light Manufacturing

Spice grinding & processing, fabricated metal products and storage articles.

THE REASONS FOR
EXPRESS DELIVERY
01
Hyperlocal Speed

Every order fulfilled within 6 km of the store — express slots from 10 minutes, full-basket delivery to the doorstep.

02
Owned Technology

A proprietary three-app stack — customer app, admin console and rider tracking — operated entirely in-house with no third-party dependency.

03
Transparent Pricing

No surge pricing, no hidden fees. Where MRP applies, customers pay MRP — and benefit from regular branded offers.

Store — packed shelves
10+ Years of Operations
Rightepay delivery partner
Rightepay store
Store aisle
80.3%+ Repeat Customers
The Promise
SERVICE STANDARDS
CUSTOMERS CAN COUNT ON

Rightpay Express delivers on four commitments — every order, every store.

10 min

Express Delivery Window

Standard slot for the full basket — packaged staples, FMCG, fresh produce and household goods.

6 km

Hyperlocal Reach / Store

Every store anchors a 6-km service circle, mapped to optimised rider routes.

MRP

Transparent Pricing

No surge pricing, no hidden fees. Benefit from regular branded offers.

24×7

Customer Support

In-app chat, WhatsApp and a dedicated support line — Bengali-fluent team during peak hours.

PROPRIETARY
TECHNOLOGY
BUILT IN-HOUSE

Unlike regional operators who lease white-label storefronts, Rightpay Express runs on a fully owned three-app stack.

For Customers

Customer App

  • Catalogue, search and Shop by Category
  • Express slot booking · 10 min default
  • Self-billing checkout & UPI / wallet payments
  • Live order tracking with rider ETA
  • Cookbook, flash offers and hot deals
For the Business

Admin Console

  • Multi-store catalogue & pricing engine
  • Real-time inventory & order management
  • Sales analytics, dashboards and reports
  • Promotions, banners and flash offers
  • Franchise login per store · siloed data
For Delivery

Rider Tracking App

  • Order assignment with route optimisation
  • Live GPS, pickup & drop confirmations
  • Rider performance & earnings view
  • Push notifications for new orders
  • Offline queue for low-signal areas
HYPERLOCAL
HUB NETWORK

Every order is fulfilled from the nearest store-cum-hub. Inventory sits within 6 km of the customer — no long-haul last mile.

<60s
Basket Build
<30s
Pick Start
<8m
Pack Done
<65m
Doorstep
1

Order Placed

Customer places order on the app — average basket under 60 seconds.

2

Hub Receives

Nearest hub auto-receives & confirms. Picking starts within 30 seconds.

3

Picked & Packed

Trained packers fulfil from organised micro-aisles inside the store.

4

Rider Dispatched

Order assigned to nearest rider; route optimised in real time.

5

Delivered

Customer receives within slot. Rider closes the loop in the rider app.

Proprietary Brand
DHATRI
RIGHT PRODUCT,
RIGHT PRICE.

30+ packaged daily-use products across the most essential grocery and dry-goods categories — direct sourcing, fair pricing and consistent quality. Launching 2026; trademark filed under Class 35.

  • All products quality-checked and hygienically packed.
  • Priced to win the kitchen — direct-sourced value.
  • Trademark Application #7509589 · Trade Marks Registry, Kolkata.
Own Label Launching 2026
Dhatri brand logo
8 SKUs

Lentils & Pulses

Masoor, Moong, Chana, Toor, Urad — split and whole.

12 SKUs

Whole & Ground Spices

Single spices and blends — premium quality from origin.

3 SKUs

Sugar Range

Refined, raw and premium small-grain offerings.

7 SKUs

Nuts & Dry Fruits

Cashew (W180/W240), almonds, raisins and mixed packs.

App home screen
App order tracking
Now on Google Play

The Rightpay Express customer app.

Available on Google Play — browse the full catalogue, book express delivery slots, track your rider live, and access app-only flash deals.

The Expansion Engine
RUN A RIGHTPAY EXPRESS
STORE IN YOUR TOWN

The FOFO model lets you own the store and run day-to-day operations — while we provide the brand, technology, supply, training and growth support.

Apply to Become a Franchisee